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How to download a file or case folder from SIID

You can download Cases and files to your computer from your SIID account. 

To download Cases:

  1. Sign in to
  2. Hover over the folder you’d like to download.
  3. Click “…” (ellipsis).
  4. Click Download.

To download Files:

  1. Sign in to
  2. Select the Project where the file is saved in.
  3. Click the file you’d like to download.
  4. Above the audio/video player, to the right of the file name;
  5. Click Download.

Notes: You can only download a Case if it’s less than 20 GB and has fewer than 10,000 total files.

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