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FAQs
Frequently asked questions
Have questions on our pricing? Check out the information below!
Can I pay for an annual license up front?
While our prices are listed monthly, you can absolutely pay for an annual license. Talk to your sales rep for more information on annual discounts.
What happens to my data if I don't renew?
Your existing data will still be available for up to a year after you cancel your subscription with us. You will no longer be able to upload or analyze new files after you cancel.
Can I pay for additional storage?
Yes! Talk to our sales team about what storage specifications fit your needs most closely and we can put together a custom plan for you.
How secure is SIID?
SIID is backed by Amazon's AWS GovCloud Security and Compliance
Still have questions?
Reach out to our sales team.